The Quality Assurance Division is located at Annexure Building, H & FW Department at Convey Ground Tadong, Gangtok, East Sikkim, and headed by Additional Director Quality Assurance and supported by State Quality Consultant cum National Quality Assessor, DEO and Staff of Sanitation Cell.

Under the National Quality Assurance Programme there are 5 Schemes/activities mentioned below:

1. National Quality Assurance Standards (NQAS)
2. Kayakalp
3. LaQshya
4. Mera Aspataal
5. Swach Swasth Sarvatra (SSS)

The Kayakalp activities for the year 2020 -21 in the state have been completed on 21^st January 2021. The external assessment of the four district hospitals - Namchi, Mangan, Singtam and Gyalshing and two Community Health Centres- Jorthang and Rhenock, was conducted by empanelled National Level External Assessors under National Quality Assurance Program, Government of India, comprising of Dr Baroon Subba, Additional Director/NQAP and Mrs Madhu Kala Mishra, State Quality Consultant. This year two Deputy Directors of Sanitation & BMW, viz Mrs Sandhya Rai & Mr. Rinzing Bhutia were also included in the external assessors’ team. External assessment was carried out from 5^th January to 21^st 2021. The external assessment of Primary Health Centres was conducted by district level quality team under NQAP.